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Electronic customer relationship management /

Fjermestad, Jerry.

Electronic customer relationship management / by Jerry Fjermestad and Nicholas C. Romano. - India : Prentice Hall. - 210 pages

ISBN: 8120329945 9788120329942

Subjects--Topical Terms:
Customer relations--Management.
Electronic commerce.
Commerce �electronique.
Customer relations--Management.
Electronic commerce.

LC Class. No.: HF5415.5 .E44 2006

Dewey Class. No.: 658.812 ELE

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