Value stream mapping : how to visualize work and align leadership for organizational transformation /

Martin, Karen,

Value stream mapping : how to visualize work and align leadership for organizational transformation / Karen Martin and Mike Osterling. - xvii, 195 pages : illustrations ; 24 cm

Includes index.

"The first of its kind--a Value Stream Mapping book written for those in service and office environments who need to streamline operationsValue Stream Mapping is a practical, how-to guide that helps decision-makers improve value stream efficiency in virtually any setting, including construction, energy, financial service, government, healthcare, R & D, retail, and technology. It gives you the tools to address a wider range of important VSM issues than any other such book, including the psychology of change, leadership, creating teams, building consensus, and charter development. Karen Martin is principal consultant for Karen Martin & Associates, LLC, instructor for the University of California, San Diego's Lean Enterprise program, and industry advisor to the University of San Diego's Industrial and Systems Engineering program. Mike Osterling provides support and leadership to manufacturing and non-manufacturing organizations on their Lean Transformation Journey. In a continuous improvement leadership role for six years, Mike played a key role in Square D Company's lean transformation in the 1990s"--

9780071828918 0071828915

2013032407

GBB375851 bnb

016482019 Uk


Organizational change.
Cost effectiveness.
Leadership.
Changement organisationnel.
Leadership.
cost benefit analysis.
BUSINESS & ECONOMICS--Organizational Development.
Cost effectiveness.
Leadership.
Organizational change.
Logistik
Wertsch�opfungskette

HD58.8 / .M2867 2014

658.4/034

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