The Customer Rules : The 14 Indespensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World.

Beemer, C. Britt,

The Customer Rules : The 14 Indespensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World. - Blacklick : McGraw-Hill Companies, the 2008. - 352 pages

Scholarly & Professional The McGraw-Hill Companies.

9780071603652 0071603654 1282031570 9781282031579

0071603654 00016072


Customer Services.
Consumer Satisfaction.
Industrial Management.

658.812

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