Customer relationship management (Record no. 5636)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00627nam a22002177a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240619131923.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240619b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780070466317 |
| Qualifying information | paperback |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | YDXCP |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 AND |
| 245 ## - TITLE STATEMENT | |
| Title | Customer relationship management |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New york |
| Name of publisher, distributor, etc. | McGrew-hill companies |
| Date of publication, distribution, etc. | 2002 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xii,164 Pages |
| Other physical details | Illustrations |
| 500 ## - GENERAL NOTE | |
| General note | Include index |
| 546 ## - LANGUAGE NOTE | |
| Language note | English |
| 600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME | |
| Personal name | Kristin Andeson |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Communication - Motivation - Leadership |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Kristin Anderson |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Classification part | 658.812 |
| Call number suffix | AND |
| Suppress in OPAC | No |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection | Home library | Current library | Shelving location | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type | Source of acquisition |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Faculty Business & Accounting | Botho University Lesotho | Botho University Lesotho | Open Shelves | 06/19/2024 | 658.812 AND | BK001147 | 06/19/2024 | 1 | 06/19/2024 | Books | ||||||
| Dewey Decimal Classification | Faculty Business & Accounting | Botho University eSwatini | Botho University eSwatini | Open Shelves | 07/08/2024 | 658.812 AND | BC-LIB00760 | 07/08/2024 | 07/08/2024 | Books | Donated by BW | ||||||
| Dewey Decimal Classification | Faculty Business & Accounting | Botho University eSwatini | Botho University eSwatini | Open Shelves | 07/08/2024 | 658.812 AND | NIIT00765 | 07/08/2024 | 07/08/2024 | Books | Donated by BW | ||||||
| Dewey Decimal Classification | Faculty Business & Accounting | Botho University eSwatini | Botho University eSwatini | Open Shelves | 07/08/2024 | 658.812 AND | NIIT02651 | 07/08/2024 | 07/08/2024 | Books | Donated by BW | ||||||
| Dewey Decimal Classification | Faculty Business & Accounting | Botho University eSwatini | Botho University eSwatini | Open Shelves | 07/08/2024 | 658.812 AND | BC-LIB00761 | 07/08/2024 | 07/08/2024 | Books | Donated by BW |