MARC details
| 000 -LEADER |
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| fixed length control field |
04050cam a22005774i 4500 |
| 001 - CONTROL NUMBER |
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| control field |
ocn873465897 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
OCoLC |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20240715102510.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
140317s2014 sa a bf 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9780702197826 |
| Qualifying information |
(paperback) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0702197823 |
| Qualifying information |
(paperback) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781485102397 |
| Qualifying information |
(pbk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
1485102391 |
| Qualifying information |
(pbk.) |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(OCoLC)873465897 |
| Canceled/invalid control number |
(OCoLC)873990354 |
| -- |
(OCoLC)1017429805 |
| -- |
(OCoLC)1017434115 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
CQ$ |
| Language of cataloging |
eng |
| Description conventions |
rda |
| Transcribing agency |
CQ$ |
| Modifying agency |
OCLCO |
| -- |
NX@ |
| -- |
OCLCO |
| -- |
OCLCF |
| -- |
OCL |
| -- |
OD$ |
| -- |
OCLCQ |
| -- |
GPRCL |
| -- |
OCLCO |
| -- |
OCLCL |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER |
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| Classification number |
HF5718F5372014 |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Classification number |
658.45 FIE |
| Edition number |
23 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Fielding, M. L. |
| Fuller form of name |
Michael L. |
| Relator term |
author. |
| Real World Object URI |
https://id.oclc.org/worldcat/entity/E39PCjBPtHhcVRx3dpCyfw3Bbm |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Effective business communication in organisations: |
| Remainder of title |
preparing messages that communicate. |
| Statement of responsibility, etc. |
Michael Fielding, Franz�el du Plooy-Cilliers. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
Fourth edition. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
Lansdowne, Cape Town : |
| Name of producer, publisher, distributor, manufacturer |
Juta Academic, |
| Date of production, publication, distribution, manufacture, or copyright notice |
2014. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xii, 420 pages ; |
| Dimensions |
25 cm |
| 336 ## - CONTENT TYPE |
|---|
| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
|---|
| Media type term |
unmediated |
| Media type code |
n |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
|---|
| Carrier type term |
volume |
| Carrier type code |
nc |
| Source |
rdacarrier |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references (pages 401-404) and index. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Introduction to business communication in organisations -- The communication process -- Interpersonal communication -- Small group communication -- Communication in organisations -- Intercultual communication -- The interview -- Formal meetings -- Grammar, style and tone in the organisational context -- Writing summaries and essays -- How to approach a case study -- Referencing -- The elements of readability -- Planning, organising and constructing messages for organisations -- Corporate image and corporate identity -- Good customer relations and telephone etiquette -- Mass communication. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
Modern day organisations are more dependent on communication to achieve success than ever before. Rapid development and greater complexity of communication technologies, and the growing importance and popularity of social media, means that organisations can no longer rely on traditional methods alone to engage in effective business communication. Social media and new communication forms, however, come with their own challenges and pitfalls. Organisations need to carefully and strategically consider the use of these new media as part of their effective communication plan. Effective business communication in organisations, 4th edition, builds on traditional communication forms with up-to-date theory. It discusses new communication trends and the changing nature of communication in businesses. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Business communication. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Business communication |
| Form subdivision |
Problems, exercises, etc. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Business communication |
| Form subdivision |
Handbooks, manuals, etc. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Written communication. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Oral communication. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Communication in organizations. |
| 650 #6 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Communication dans l'entreprise. |
| 650 #6 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Communication dans l'entreprise |
| Form subdivision |
Probl�emes et exercices. |
| 650 #6 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Communication dans l'entreprise |
| Form subdivision |
Guides, manuels, etc. |
| 650 #6 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Communication �ecrite. |
| 650 #6 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Communication orale. |
| 650 #6 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Communication dans les organisations. |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Business communication. |
| Source of heading or term |
fast |
| Authority record control number or standard number |
(OCoLC)fst00842419 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Communication in organizations. |
| Source of heading or term |
fast |
| Authority record control number or standard number |
(OCoLC)fst00870217 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Oral communication. |
| Source of heading or term |
fast |
| Authority record control number or standard number |
(OCoLC)fst01047000 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Written communication. |
| Source of heading or term |
fast |
| Authority record control number or standard number |
(OCoLC)fst01181697 |
| 655 #7 - INDEX TERM--GENRE/FORM |
|---|
| Genre/form data or focus term |
Handbooks and manuals. |
| Source of term |
fast |
| Authority record control number or standard number |
(OCoLC)fst01423877 |
| 655 #7 - INDEX TERM--GENRE/FORM |
|---|
| Genre/form data or focus term |
Problems and exercises. |
| Source of term |
fast |
| Authority record control number or standard number |
(OCoLC)fst01423783 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Du Plooy-Cilliers, F. |
| Fuller form of name |
(Franz�el), |
| Relator term |
author. |
| Real World Object URI |
https://id.oclc.org/worldcat/entity/E39PCjKrdgxGyXJ47hC7QkfPBd |
| 758 ## - RESOURCE IDENTIFIER |
|---|
| Relationship information |
has work: |
| Label |
Effective business communication in organisations (Text) |
| Real World Object URI |
https://id.oclc.org/worldcat/entity/E39PCGJjHQCkbPFcQQxt3fk6mm |
| Relationship |
https://id.oclc.org/worldcat/ontology/hasWork |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Koha item type |
Reference |
| Edition |
4th Ed. |
| Suppress in OPAC |
No |
| 948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) |
|---|
| h (OCLC) |
NO HOLDINGS IN GHUCC - 34 OTHER HOLDINGS |
