Internal marketing : Another approach to marketing for growth
Material type: TextSeries: Routledge frontiers of business management ; 10Publication details: New York : Routledge, 2017Description: 229 sISBN:- 9781138651104
- 1138651109
- 9781315622958
- 1315622955
- 658.8
Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
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Books | Botho University Botswana Open Shelves | Faculty Business & Accounting | 658.8 KIM (Browse shelf(Opens below)) | Available | BU-LIB24457 | ||
Books | Botho University eSwatini Open Shelves | Faculty Business & Accounting | 658.802 KIM (Browse shelf(Opens below)) | Available | BU-LIB24458 |
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Establishing, developing, or promoting a brand or product in a market stems from aligning of divisions within an organization, with the perspective of providing value to customers - an idea which is known as internal marketing. Unlike external marketing, internal marketing ensures that organizational divisions are aligned in the marketing strategies, so that the resultant external marketing is effective and not impeded by internal shortcomings. This book provides a comprehensive review of internal marketing research and illustrates the role of internal marketing in enhancing the capabilities of a company's internal resources. Putting forward a guiding principle for business practices by considering such questions from a multilateral perspective, this book is a must-read for practitioners and academics alike
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