The customer rules the 14 indespensible, irrefutable, and indisputable qualities of the greatest service companies in the world

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TextPublication details: New York, NY McGraw-Hill Professional 2009Description: XVII, 332 SeitenISBN:

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Botho University Botswana Open Shelves	Faculty Business & Accounting	658.812 BEE (Browse shelf(Opens below))	Available		BU-LIB23183

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