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Hotel management and operations

Contributor(s): Material type: TextTextPublication details: Hoboken, N.J. : Wiley, 2011Edition: 5. edDescription: 494 sISBN:
  • 9780470177143
Subject(s): DDC classification:
  • 647.94068
Summary: "Hotel Management and Operations, Fifth Edition" provides a practical, up-to-date, and comprehensive approach to how professionals across the industry manage different departments within their operation. From the front office to finance, from marketing to housekeeping, this resource offers advanced theory played out in practical problems. Multidimensional case studies are a notable feature, with complex management problems portrayed from multiple viewpoints; 'As I See It' and 'Day in the Life' commentaries from new managers provide further real-world perspective. Covering the latest issues affecting the industry, this text gives students and professionals an up-to-date, dynamic learning resource
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Books Books Botho University Botswana Open Shelves Faculty of Hospitality & Sustainable Tourism 647.94068 O'F (Browse shelf(Opens below)) Available BU-LIB26113
Books Books Botho University Botswana Open Shelves Faculty of Hospitality & Sustainable Tourism 647.94068 O'F (Browse shelf(Opens below)) Available BU-LIB23080

"Hotel Management and Operations, Fifth Edition" provides a practical, up-to-date, and comprehensive approach to how professionals across the industry manage different departments within their operation. From the front office to finance, from marketing to housekeeping, this resource offers advanced theory played out in practical problems. Multidimensional case studies are a notable feature, with complex management problems portrayed from multiple viewpoints; 'As I See It' and 'Day in the Life' commentaries from new managers provide further real-world perspective. Covering the latest issues affecting the industry, this text gives students and professionals an up-to-date, dynamic learning resource

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