TY - BOOK AU - Boutros,Tristan AU - Purdie,Tim TI - The process improvement handbook: a blueprint for managing change and increasing organizational performance SN - 9780071817660 (alk. paper) AV - HD62.17 .B68 2014 U1 - 658.5/03 23 PY - 2014///] CY - New York PB - McGraw-Hill Education KW - Workflow KW - Management KW - Labor productivity KW - Production planning KW - Business planning KW - Organizational effectiveness N1 - Include index ER -