TY  - BOOK
AU  - Obermayer,James
TI  - Managing sales leads: turning cold prospects into hot customers 
SN  - 0324205465
U1  - 658.81 
PY  - 2007///
CY  - Mason, Ohio
PB  - Thomson/South-Western
UR  - http://aleph.unisg.ch/hsgscan/hm00180669.pdf
ER  -