TY - BOOK AU - Cook,Roy A. AU - Hsu,Cathy H.C. AU - Marqua,Joseph J. TI - Tourism: the business of hospitality and travel T2 - Pearson custom library SN - 9781292039503 U1 - 910.68 PY - 2014///] CY - Harlow, Essex PB - Pearson Education Limited KW - Tourism KW - fast KW - Geography KW - eflch KW - ukslc N1 - Includes bibliographical references and index N2 - This title views the tourism industry from a business perspective - examining the management, marketing and finance issues most important to industry members. Chapters reveal an integrated model of tourism and address consumer behaviour, service quality and personal selling. Readings and integrative cases close each part and end-of-chapter exercises offer application activities for students ER -