TY - BOOK AU - Jobber,David AU - Lancaster,Geoffrey TI - Selling and sales management SN - 9781292078007 AV - HF5438.25 .J63 2015 U1 - 658.81 23 PY - 2015///] CY - Harlow, England, New York PB - Pearson KW - Selling KW - Sales management KW - Vente KW - Ventes KW - Gestion KW - selling KW - aat KW - Business and Management KW - eflch KW - fast KW - Verkooporganisatie KW - gtt KW - Verkoop KW - F�ors�aljningsorganisation KW - sao KW - ukslc KW - Selling and sales management N1 - Includes index; Includes bibliographical references and index; Development and role of selling in marketing -- Sales strategies -- Consumer and organisational buyer behaviour -- Sales settings -- International selling -- Law and ethical issues -- Sales responsibilities and preparation -- Personal selling skills -- Key account management -- Relationship selling -- Direct marketing -- Internet and IT applications in selling and sales management -- Recruitment and selection -- Motivation and training -- Organisation and compensation -- Sales forecasting and budgeting -- Salesforce evaluation N2 - Logically structured, this book covers the practice of selling, sales channels, recruitment and training, and sales control. This edition places particular emphasis on the international aspects of selling and sales management ER -