Customer relationship management 

 - New york  McGrew-hill companies  2002 
 - xii,164 Pages  Illustrations 
<br/><br/> Include index 
<br/><br/><br/>English 
<br/><br/><label>ISBN: </label>9780070466317 
<br/><br/><label>Subjects--Personal Names: </label><br/>Kristin Andeson
<br/><br/><label>Subjects--Index Terms: </label>Communication - Motivation - Leadership 
<br/><br/><label>Dewey Class. No.: </label>658.812 AND