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21.
Making sense of software quality assurance : gaining from quality audits and assessments / Raghav S. Nandyal. by
Material type: Text Text; Format: print ; Literary form: Fiction
Publication details: New Delhi : Tata McGraw-Hill, �2007
Availability: Items available for loan: Botho University Lesotho (1)Call number: 005.1068 NAN.

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22.
ISO 9001:2015 in plain English / by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Chico, California : Paton Professional, [2015]Copyright date: �2015
Online resources:
Availability: Items available for loan: Botho University Botswana (1)Call number: 658.562 COC.

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23.
Health care quality management : tools and applications / Thomas K. Ross. by
Edition: First edition.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: San Francisco, CA : Jossey-Bass, a Wiley Brand, [2014]Copyright date: ©2014
Availability: Items available for loan: Botho University Lesotho (4)Call number: REF 362.1 ROS, ...

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