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1.
Beyond loyalty the next generation of strategic customer relationship management Pierre Chenet, Jon Ivar Johansen. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Prentice-Hall of India 2006
Availability: Items available for loan: Botho University Botswana (3)Call number: 658.812 CHE, ... Botho University Namibia (1)Call number: 658.812 CHE.

2.
Beyond loyalty the next generation of strategic customer relationship management Pierre Chenet, Jon Ivar Johansen. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Prentice-Hall of India 2006
Availability: Items available for loan: Botho University Namibia (3)Call number: 658.812 CHE, ... Botho University eSwatini (3)Call number: 658.812 CHE, ...

3.
Beyond loyalty the next generation of strategic customer relationship management Pierre Chenet, Jon Ivar Johansen. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Prentice-Hall of India 2006
Availability: Items available for loan: Botho University Lesotho (1)Call number: 658.812 CHE.

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