| 000 | 01233cam a2200373Mi 4500 | ||
|---|---|---|---|
| 001 | ocn664113654 | ||
| 003 | OCoLC | ||
| 005 | 20240708131246.0 | ||
| 006 | m o d | ||
| 007 | cr |n||||||||| | ||
| 008 | 080305e20080827ohu o 000 0 eng d | ||
| 020 | _a9780071603652 | ||
| 020 |
_a0071603654 _q(Trade Cloth) |
||
| 020 | _a1282031570 | ||
| 020 | _a9781282031579 | ||
| 035 |
_a(OCoLC)664113654 _z(OCoLC)815767378 |
||
| 037 |
_a0071603654 _b00016072 |
||
| 040 |
_aCOO _beng _epn _cCOO _dOCLCQ _dIDEBK _dOCLCQ _dOCLCL |
||
| 082 | 0 | 4 | _a658.812 |
| 100 | 1 | _aBeemer, C. Britt, | |
| 245 | 1 | 4 |
_aThe Customer Rules : _bThe 14 Indespensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World. |
| 260 |
_aBlacklick : _bMcGraw-Hill Companies, the _c2008. |
||
| 300 | _a352 pages | ||
| 336 |
_atext _btxt _2rdacontent |
||
| 337 |
_acomputer _bc _2rdamedia |
||
| 338 |
_aonline resource _bcr _2rdacarrier |
||
| 521 |
_aScholarly & Professional _bThe McGraw-Hill Companies. |
||
| 650 | 4 | _aCustomer Services. | |
| 650 | 4 | _aConsumer Satisfaction. | |
| 650 | 4 | _aIndustrial Management. | |
| 700 | 1 | _aShook, Robert L., | |
| 942 |
_2ddc _cBK _n0 |
||
| 948 | _hNO HOLDINGS IN GHUCC - 1 OTHER HOLDINGS | ||
| 999 |
_c7134 _d7134 |
||