Services marketing : (Record no. 2208)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00950cam a22002777a 4500 |
| 001 - CONTROL NUMBER | |
| control field | ocn785852161 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OCoLC |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240606100952.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 120417s2011 ii a 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780070700994 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0070700990 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (OCoLC)785852161 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | INGBP |
| Language of cataloging | eng |
| Transcribing agency | INGBP |
| Modifying agency | OCLCQ |
| -- | OCLCF |
| -- | OCLCO |
| -- | VGM |
| -- | OCLCQ |
| -- | OCLCO |
| -- | OCLCQ |
| -- | OCLCL |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8 |
| Assigning agency | OCoLC |
| 245 00 - TITLE STATEMENT | |
| Title | Services marketing : |
| Remainder of title | Integrating customer. / |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 5th ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New Delhi : |
| Name of publisher, distributor, etc. | Tata Mcgraw Hill, |
| Date of publication, distribution, etc. | 2011. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxvii, 763 pages : |
| Other physical details | illustrations |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Marketing. |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | marketing. |
| Source of heading or term | aat |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Zeithaml, Valarie A. |
| 758 ## - RESOURCE IDENTIFIER | |
| Relationship information | has work: |
| Label | Services marketing (Text) |
| Real World Object URI | https://id.oclc.org/worldcat/entity/E39PCGT6MpwRvjHvTkfQmvGjyb |
| Relationship | https://id.oclc.org/worldcat/ontology/hasWork |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Suppress in OPAC | No |
| 948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) | |
| h (OCLC) | NO HOLDINGS IN GHUCC - 2 OTHER HOLDINGS |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total checkouts | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from | Koha item type | Copy number |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Faculty Business & Accounting | Botho University Botswana | Botho University Botswana | Open Shelves | 06/06/2024 | Sri Eswar Enterprises | 118.81 | 658.8 ZEI | BC-LIB10936 | 06/06/2024 | 148.51 | 06/06/2024 | Books | ||||||
| Dewey Decimal Classification | Faculty Business & Accounting | Botho University Botswana | Botho University Botswana | Open Shelves | 06/06/2024 | Sri Eswar Enterprises | 118.81 | 658.8 ZEI | BU-LIB10546 | 06/13/2024 | 148.51 | 06/06/2024 | Books | ||||||
| Dewey Decimal Classification | Faculty Business & Accounting | Botho University Botswana | Botho University Botswana | Open Shelves | 06/06/2024 | Sri Eswar Enterprises | 118.81 | 658.8 ZEI | BU-LIB10937 | 06/13/2024 | 148.51 | 06/06/2024 | Books | ||||||
| Dewey Decimal Classification | Faculty Business & Accounting | Botho University Lesotho | Botho University Lesotho | Open Shelves | 06/19/2024 | 658.8 ZEI | BK001101 | 06/19/2024 | 06/19/2024 | Books | 1 | ||||||||
| Dewey Decimal Classification | Faculty Business & Accounting | Botho University Lesotho | Botho University Lesotho | Open Shelves | 06/19/2024 | 658.8 ZEI | BULES001102 | 06/19/2024 | 06/19/2024 | Books | 2 |