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Value stream mapping : how to visualize work and align leadership for organizational transformation / Karen Martin and Mike Osterling.

By: Contributor(s): Material type: TextTextPublisher: New York : McGraw-Hill, [2014]Description: xvii, 195 pages : illustrations ; 24 cmISBN:
  • 9780071828918
  • 0071828915
Subject(s): DDC classification:
  • 658.4/034 23
LOC classification:
  • HD58.8 .M2867 2014
Other classification:
  • BUS103000
  • QP 530
  • C936
Online resources: Summary: "The first of its kind--a Value Stream Mapping book written for those in service and office environments who need to streamline operationsValue Stream Mapping is a practical, how-to guide that helps decision-makers improve value stream efficiency in virtually any setting, including construction, energy, financial service, government, healthcare, R & D, retail, and technology. It gives you the tools to address a wider range of important VSM issues than any other such book, including the psychology of change, leadership, creating teams, building consensus, and charter development. Karen Martin is principal consultant for Karen Martin & Associates, LLC, instructor for the University of California, San Diego's Lean Enterprise program, and industry advisor to the University of San Diego's Industrial and Systems Engineering program. Mike Osterling provides support and leadership to manufacturing and non-manufacturing organizations on their Lean Transformation Journey. In a continuous improvement leadership role for six years, Mike played a key role in Square D Company's lean transformation in the 1990s"-- Provided by publisher.
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Books Books Botho University Botswana Open Shelves Personal development, Motivation, Religion, Psycho, and any that is not within the other codes 658.4034 MAR (Browse shelf(Opens below)) Available BU-LIB24352

Includes index.

"The first of its kind--a Value Stream Mapping book written for those in service and office environments who need to streamline operationsValue Stream Mapping is a practical, how-to guide that helps decision-makers improve value stream efficiency in virtually any setting, including construction, energy, financial service, government, healthcare, R & D, retail, and technology. It gives you the tools to address a wider range of important VSM issues than any other such book, including the psychology of change, leadership, creating teams, building consensus, and charter development. Karen Martin is principal consultant for Karen Martin & Associates, LLC, instructor for the University of California, San Diego's Lean Enterprise program, and industry advisor to the University of San Diego's Industrial and Systems Engineering program. Mike Osterling provides support and leadership to manufacturing and non-manufacturing organizations on their Lean Transformation Journey. In a continuous improvement leadership role for six years, Mike played a key role in Square D Company's lean transformation in the 1990s"-- Provided by publisher.

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